How does it work?

Discover in a few simple steps how our platform connects travelers and senders for fast, affordable and secure deliveries.

1. The listing

The traveler publishes their trip (departure, destination, available weight and price per kilo). The sender finds the ideal route and pays for the desired weight. Funds are secured. The traveler accepts or declines the booking.

2. Find the right partner

Travelers and senders contact each other directly via the built-in messaging system to agree on transport details and meet in person (over a coffee 😊) where the traveler checks and collects the parcel.

3. Delivery and secure payment

Payment is held until delivery is confirmed. Once confirmed using a code, the traveler immediately receives the funds. Simple, fast and secure for both parties.

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Why use our platform?

Speed

Your parcels travel as fast as the travelers themselves.

Security

Verified identities, protected payments and guaranteed refunds.

Savings

Flexible pricing based on route and availability.

Eco-friendly

Optimizing existing trips also helps reduce carbon footprint.

Frequently asked questions

Here are some of the most frequently asked questions. To learn more, check the full FAQ.

Yes. All payments are processed through a secure payment gateway. We work with trusted payment providers that comply with international security standards (data encryption, PCI DSS compliance). Funds are securely held until delivery is confirmed. In case of non-delivery, the sender is fully refunded.

As soon as the sender confirms receipt of the package, the payment is immediately released to the traveler. This ensures a fast and fair process for both parties.

For your safety. All payments must be made exclusively through RentaVoyage. A payment made outside the platform is not secure and cannot be refunded in case of a dispute. If a user asks you to pay via another method (bank transfer, PayPal, cash, etc.), refuse immediately and contact support.

Never accept it. Bypassing the system is strictly prohibited. Accepting a delivery or payment outside the platform exposes you to: no dispute resolution, no refund, no support, and a high risk of fraud. Report the user immediately to protect the community.
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Ready to try?

Join our community and start sending or carrying parcels today at no extra cost.

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